Welcome to Freeform Training. By accessing this website, purchasing a product, booking a service, or enrolling in a course, you agree to the following Terms and Conditions.

1. Services and Products

Freeform Training provides movement based education and services including, but not limited to, reformer Pilates, aerial yoga, private sessions, group classes, teacher training, workshops, online education, NDIS support services, and the sale of physical products such as aerial hammocks and related equipment.

Services may be delivered online, in person, or in a blended format. Products may be delivered physically or digitally.

2. NDIS Support Services

Where applicable, Freeform Training provides support services under the NDIS in accordance with agreed service agreements. NDIS services are subject to separate participant agreements and relevant NDIS guidelines. These Terms and Conditions apply in addition to any individual service agreement.

3. Course Access and Delivery

Online courses and teacher training programs may be delivered in stages. Upon purchase, students may receive immediate access to selected modules, with additional content released at a later date, including closer to in person training where applicable.

Completion of a course does not guarantee employment, registration, or accreditation unless explicitly stated.

4. Private Sessions and Classes

Private sessions and group classes are booked subject to availability. Cancellations and rescheduling must follow the policy outlined at the time of booking. Missed sessions may not be refunded.

5. Physical Products and Equipment Sales

Physical products, including aerial hammocks and equipment, are sold for intended use only. It is the purchaser’s responsibility to ensure products are installed, used, and maintained safely and appropriately. Freeform Training is not responsible for injury, damage, or misuse arising from improper setup or use.

6. Payments

All prices are listed in Australian dollars unless otherwise stated. Full payment is required at the time of purchase unless a payment plan is clearly offered. A tax receipt will be issued via email once payment is processed.

7. Cooling Off Period and Refunds

A 7 day cooling off period applies to online courses and teacher training programs. Refunds during this period may be approved provided only minimal content has been accessed.

After the cooling off period, refunds are not available for change of mind, non attendance, scheduling conflicts, or partial completion.

Refund rights under Australian Consumer Law are not excluded. If a product or service is faulty or not delivered as described, you may be entitled to a remedy.

Physical products are subject to Australian Consumer Law regarding faulty goods. Change of mind refunds are not available for physical products unless required by law.

8. Health and Participation Responsibility

All movement based activities are undertaken at your own risk. You are responsible for informing Freeform Training of any medical conditions, injuries, pregnancy, or limitations that may affect participation.

Freeform Training does not provide medical or therapeutic treatment and does not replace advice from a qualified health professional.

9. Intellectual Property

All content on this website, including videos, written materials, images, branding, course content, and product descriptions, remains the intellectual property of Freeform Training. Content may not be copied, shared, recorded, reproduced, or distributed without written permission.

10. Conduct

Respectful behaviour is required at all times. Freeform Training reserves the right to refuse service or remove participants from classes or courses for inappropriate behaviour, without refund.

11. Limitation of Liability

To the maximum extent permitted by law, Freeform Training is not liable for any injury, loss, damage, or indirect or consequential loss arising from participation in services, use of products, or access to online content.

12. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

13. Updates to Terms

Freeform Training reserves the right to update these Terms and Conditions at any time. Continued use of the website or services constitutes acceptance of any changes.

For enquiries, contact:

freeformtraining@outlook.com

Last Updated: 3 February 2026